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Quadient Impress Portal

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Impress Portal replaces paper-based communications, making it easy for your customers to receive, review and search documents in their own dedicated, secure document portal. Through the Portal’s integration with Impress Automate you gain complete control over your entire outbound customer communication workflow.

IMPROVE OPERATIONAL EFFICIENCY
Impress Portal speeds up the document delivery process, while eliminating the hassle of mail preparation, saving you money on postage, print and mailing supplies.

MAXIMIZE THE IMPACT OF EACH COMMUNICATION
Customize Impress Portal to match your company’s brand guidelines to effectively promote your corporate image and drive a consistent customer experience. Add targeted and personalized messaging by enabling the integration with Impress Automate to maximize the impact of every communication.

ENHANCE CUSTOMER EXPERIENCE
Build a more collaborative relationship by offering robust search and tracking capabilities that provide greater visibility for you and your customer. Track document delivery to ensure important communications promptly reach their intended recipient and know when digital documents have been opened and read. Documents sent through Impress Portal are automatically stored for easy retrieval allowing your customers to self-serve and get answers more quickly versus waiting on hold for customer service.

Shift to a modern, eco-friendly delivery channel that delivers communications through the channel more and more customers prefer. Instantly reduce costs, impress customers, and start your digital transformation with Impress Portal.

Key Features
  • Speed up the delivery process
  • Receive payments faster
  • Reduce costs
  • Enhance corporate image
  • Improve document visibility and tracking